Last updated: October 2025

1. Introduction

Welcome to Nextech IT & Web Solutions NSW (“Nextech”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of our website, services, and communications.
By accessing or using our website https://nextech.com.au, booking a service, or engaging with us, you agree to comply with these Terms.

2. Our Services

Nextech IT & Web Solutions NSW provides IT support, web design, and digital services for homes and small businesses across South-West Sydney and the Macarthur region.
We aim to deliver professional, timely, and high-quality work for all clients.

3. Bookings and Payments

Service bookings can be made online via our website or by contacting us directly. Prices, availability, and service inclusions are subject to change without notice.

• All prices are listed in Australian Dollars (AUD) and may include applicable taxes.
• Payments may be required in advance for certain services or web projects.
• Invoices must be paid by the due date stated. Late payments may result in service delays or additional fees.

4. Cancellations and Refunds

We understand that plans may change. If you need to cancel or reschedule, please contact us as soon as possible.

• For IT support appointments: at least 24 hours’ notice is required for cancellations or reschedules.
• For web design projects: refunds are not available for work already completed or time spent on project setup.
• Deposits for website or digital projects are non-refundable once work has commenced.

5. Service Limitations

While we take all reasonable care in delivering our services, Nextech is not responsible for:

• Loss of data, downtime, or damage resulting from client systems or third-party software issues.
• Interruptions caused by external providers (e.g., hosting, domain, or internet providers).
• Client misuse, hardware failures, or unauthorised system access after service completion.

6. Client Responsibilities

Clients are responsible for providing accurate information, access credentials, and timely feedback required for project completion.
Delays in providing information or approvals may extend project timelines.

7. Intellectual Property

All designs, code, and materials created by Nextech remain our intellectual property until full payment is received.
After payment, ownership of final deliverables transfers to the client unless otherwise agreed in writing.

You must not reproduce, distribute, or resell any part of our website content or materials without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Nextech IT & Web Solutions NSW shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

Our total liability in connection with any claim shall not exceed the total amount paid by you for the specific service giving rise to that claim.

9. Website Use

You agree not to use our website for unlawful purposes or in a way that may damage, disable, or impair its functionality.
We reserve the right to modify or discontinue any part of our website or services without prior notice.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Changes to These Terms

Nextech may update these Terms & Conditions at any time. Updates will be published on this page, and the revised date will be indicated at the top.
Continued use of our website or services after changes are made constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
📧 [email protected]
🌐 https://nextech.com.au