Privacy Policy

Last updated: October 2025

1. Who We Are

Nextech IT & Web Solutions NSW (“Nextech”, “we”, “our”, or “us”) is a locally operated tech support and web design business based in South-West Sydney and the Macarthur region.
We provide IT services, website design, and digital solutions for homes and small businesses.

Our website address is: https://nextech.com.au
You can contact us at [email protected] for any privacy-related questions.

2. Information We Collect

We collect personal information that helps us deliver our services, including:

  • Your name, email address, and phone number
  • Booking and service details
  • Business or project information you provide through forms or emails
  • Technical data such as IP address, browser type, and device information (via analytics tools)

We only collect information that is reasonably necessary for our business functions.

3. How We Collect Information

We collect personal information in the following ways:

  • When you complete a booking form or contact form on our website
  • When you email, call, or chat with us directly
  • When you subscribe to our mailing list
  • Automatically through cookies and analytics tools 

4. How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments
  • Respond to enquiries and provide quotes
  • Deliver and improve our IT and web design services
  • Send service updates, offers, or newsletters (if you’ve opted in)
  • Maintain website performance and security

We will not sell, rent, or trade your personal information to third parties.

5. Disclosure of Information

We may share your information only with:

  • Trusted third-party service providers (e.g. hosting, email, or analytics tools) who assist us in running our business
  • Legal or regulatory authorities if required by law

All third-party providers we use comply with privacy and data protection standards.

6. Data Storage and Security

Your personal information is stored securely on protected servers and systems. We use industry-standard encryption, password protection, and secure networks to prevent unauthorized access, alteration, or disclosure.

7. Cookies and Analytics

Our website uses cookies to improve user experience and analyze traffic. You can disable cookies through your browser settings, but some site functions may not work correctly.

8. Email Marketing

If you subscribe to our mailing list, we use Mailchimp to manage communications. You can unsubscribe at any time using the “Unsubscribe” link in our emails or by contacting us directly.

9. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections if that information is inaccurate or outdated

Simply email [email protected] and we’ll respond within a reasonable timeframe.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The latest version will always be available on our website.

12. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or data handling practices, please contact:
📧 [email protected]
🌐 https://nextech.com.au